Sheraton Grand Chicago Riverwalk | Hotel in Chicago
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Pet Friendly
22 Bathrooms
68 Guests
Hotel in Streeterville, Chicago
Located in the heart of the Chicago city center, this hotel features rooms overlooking the river and city skyline. Boasting 5 restaurants and bars, Sheraton Grand Chicago is just a 10-minute walk away from Navy Pier and Millennium Park. A 47" cable TV is offered in every spacious room at Sheraton Grand Chicago. All rooms offer city or river views and come equipped with a mini-bar. For guest convenience, a fitness center and business center are also available. Shula’s Steak House, located on site, serves fresh seafood and steak for dinner each evening. Chicago Burger Company features a casual atmosphere with juicy burgers and icy cocktails. This hotel is 5 minutes' walk from the luxurious shops, entertainment and nightlife of Michigan Avenue. The Museum of Contemporary Art Chicago is less than 1 mile away.
Sheraton Grand Chicago Riverwalk is located in Chicago.
This 1215 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Breakfast, Internet, and several others. This is a 4 star rated property and has over 876 reviews with the average score of 8 . Coming to Chicago and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 1215 Bedrooms Hotel if you want to learn more about this BedroomVillas.co.uk place in Chicago. These details are authentic, as they are provided by our partner, booking.com.
This Sheraton Grand Chicago Riverwalk in Chicago is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Grand Chicago Riverwalk”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
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301 East North Water Street, Chicago, IL 60611, USA
Amenities
Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Facility Overview
Breakfast
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Coffee house on site
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Kids' meals
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Fruit
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Kid-friendly buffet
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Wine/Champagne
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Restaurant
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Breakfast in the room
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Special diet meals (on request)
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Snack bar
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Bar
Parking
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Parking
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Accessible parking
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Parking on site
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Parking garage
Accessibility
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Lowered sink
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Raised toilet
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Auditory guidance
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Visual aids (Braille)
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Wheelchair accessible
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Toilet with grab rails
Activities
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Tour or class about local culture
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Fitness classes
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Bar crawls
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Stand-up comedy
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Indoor pool
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Movie nights
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Indoor pool (year-round)
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Fitness
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Fitness center
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Bike tours
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Live music/Performance
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Walking tours
General
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Pet friendly
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Convenience store on site
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Smoke-free property
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Non-smoking rooms
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Family rooms
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Safe
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Elevator
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Heating
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Facilities for disabled guests
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Air conditioning
Guest Services
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Concierge
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Meeting/Banquet facilities
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Ironing service
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Packed lunches
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Express check-in/out
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Fax/Photocopying
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Vending machine (drinks)
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Vending machine (snacks)
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Room service
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ATM on site
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24-hour front desk
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Business center
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Valet parking
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Dry cleaning
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Baggage storage
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Invoice provided
Internet
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Free Wifi
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Wifi
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Internet
Outdoors
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Sun deck
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Outdoor furniture
Security/Safety
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Key card access
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CCTV outside property
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Security alarm
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24-hour security
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Fire extinguishers
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CCTV in common areas
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Smoke alarms
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Property cleaned by professional cleaning companies
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Food can be delivered to guest accommodation
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All plates, cutlery, glasses, and other tableware sanitized
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Breakfast to-go containers
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Physical distancing in dining areas
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Delivered food covered securely
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Hand sanitizer in guest accommodation and common areas
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First aid kits available
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Contactless check-in/out
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Cashless payment available
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Physical distancing rules followed
Spa
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Heated pool
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Beach chairs/Loungers
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Swimming pool
Transportation/Shuttle
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Public transit tickets
Policies
Check-in
The minimum age for check-in is 21
Cancellation policy
Non refundable
Upon check-in photo identification and a credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note the method of payment used to make the reservation must be presented upon check-in. contact hotel for details, guests must be at least 21 years of age to check-in, roll-away beds can only be accommodated in king rooms for a fee and must be booked in advance of the guest's stay. please contact the hotel for more information, refrigerators may also be available on request for an additional fee, a daily destination fee of $25 plus tax (17.4%) be added to the room rate, which includes the following:, • daily enhanced internet, • daily f&b credit of $25, • 2 passes daily admission to the chicago architectural center, • 2 passes daily admission to the chicago sports museum, destination fees will be charged at the hotel. for pre-paid reservations, only the prepayment for room and tax will be charged upon booking and the destination fee plus taxes will be due at the hotel after check in.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay.
Reviews
Value for money:
Location:
Staff:
Facilities:
Comfort:
Cleanliness:
Room Arrangement
| Room Info | Facilities |
|---|---|
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Traditional Double Room
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Walk-in shower, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Conditioner, ToiletGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaDeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensViewCity viewAccessibilityShower chair, Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator, Toilet with grab rails, Adapted bath, Accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Traditional King Room
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Walk-in shower, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Conditioner, ToiletGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaDeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensAccessibilityShower chair, Roll-in shower, Entire unit wheelchair accessible, Upper floors accessible by elevator, Toilet with grab rails, Adapted bath, Accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Club Double Room with City View - High Floor
Room Type:
Double
Room Size:
31 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Walk-in shower, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Slippers, Conditioner, ToiletGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesExecutive lounge access, Wake-up service/Alarm clockLiving AreaDeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensViewCity viewAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Toilet with grab rails, Adapted bath, Accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Club King Room with City View - High Floor
Room Type:
Double
Room Size:
31 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Walk-in shower, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Slippers, Conditioner, ToiletGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesExecutive lounge access, Wake-up service/Alarm clockLiving AreaDeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensViewCity viewAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Toilet with grab rails, Adapted bath, Accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
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Deluxe Double Room with River View
Room Type:
Double
Room Size:
31 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Conditioner, ToiletGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaDeskViewView, River viewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Deluxe King Room with River View
Room Type:
Double
Room Size:
31 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Conditioner, ToiletGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaDeskViewView, River viewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Family Double Room with Twin Sleeper
Room Type:
Double
Room Size:
33 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Conditioner, ToiletGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaSitting area, DeskBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Junior King Suite with Sofa Bed and City View
Room Type:
Double
Room Size:
48 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Conditioner, Toilet, BathrobeGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaSitting area, Desk, Sofa, Dining areaBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensViewCity viewKitchenDining tableAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Executive Suite with Lake View
Room Type:
Double
Room Size:
57 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Slippers, Conditioner, Toilet, BathrobeGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaSitting area, Desk, Sofa, Dining areaViewLake view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenDining tableAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Illinois Suite, King Room
Room Type:
Suite
Room Size:
74 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomGuest bathroom, Toilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Additional bathroom, Slippers, Conditioner, Toilet, BathrobeGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaSitting area, Desk, Sofa, Dining areaViewLake view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenDining tableAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Sofa bed, Feather pillow |
|
Illinois Suite, 2 Double
Room Type:
Suite
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomGuest bathroom, Toilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Additional bathroom, Slippers, Conditioner, Toilet, BathrobeGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaSitting area, Desk, Sofa, Dining areaViewLake view, ViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenDining tableAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
King Room with Lake View
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Conditioner, ToiletGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaDeskViewViewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Double Room with Two Double Beds and Adapted Tub - Mobility Accessible
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Conditioner, ToiletGeneralKey card access, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaDeskBedroomAlarm clock, Wardrobe or closet, LinensAccessibilityAdapted bath, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
King Room with Adapted Tub - Mobility and Hearing Accessible
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Conditioner, ToiletGeneralKey card access, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaDeskBedroomAlarm clock, Wardrobe or closet, LinensAccessibilityAdapted bath, Hearing accessible, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Double Room with Two Double Beds and Roll-in Shower - Mobility and Hearing Accessible
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Body soap, Private bathroom, Conditioner, ToiletGeneralKey card access, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaDeskBedroomAlarm clock, Wardrobe or closet, LinensAccessibilityRoll-in shower, Hearing accessible, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
King Room with Roll-in Shower - Mobility and Hearing Accessible
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomToilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Body soap, Private bathroom, Conditioner, ToiletGeneralKey card access, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaDeskBedroomAlarm clock, Wardrobe or closet, LinensAccessibilityRoll-in shower, Hearing accessible, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
One-Bedroom Large Suite
Room Type:
Suite
Room Size:
66 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomGuest bathroom, Toilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Additional bathroom, Conditioner, Toilet, BathrobeGeneralKey card access, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaSitting area, Desk, Sofa, Dining areaBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensViewInner courtyard view, City viewKitchenDining tableAccessibilityEntire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
|
Suite with River View
Room Type:
Suite
Room Size:
65 m2
|
Food & DrinkTea/Coffee maker, Bottle of waterBathroomGuest bathroom, Toilet paper, Bathtub or shower, Free toiletries, Shower, Hairdryer, Towels, Shampoo, Bathtub, Body soap, Private bathroom, Additional bathroom, Conditioner, Toilet, BathrobeGeneralKey card access, Interconnecting room(s) available, Iron, Trash cans, Smoke Alarm, Carpeted, Safe, Heating, Air conditioningMedia & TechnologyFlat-screen TV, Telephone, TV, Cable channels, RadioServicesWake-up service/Alarm clockLiving AreaSitting area, Desk, Sofa, Dining areaViewView, River viewBedroomAlarm clock, Wardrobe or closet, Childrens' cribs, LinensKitchenDining tableAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesNon-feather pillow, Feather pillow |
FAQ's
Is this Sheraton Grand Chicago Riverwalk pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Sheraton Grand Chicago Riverwalk?
Check-in time for Sheraton Grand Chicago Riverwalk starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Sheraton Grand Chicago Riverwalk have a swimming pool?
Yes, this Sheraton Grand Chicago Riverwalk has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Sheraton Grand Chicago Riverwalk?
Best-rates for the Sheraton Grand Chicago Riverwalk starts from $289 per night with includes Air Conditioner, Parking, Pet Friendly, Ocean View, Oceanfront, Fireplace/Heating, Guest Services, Child Friendly, View, Private Pool, Sports/Activities, Wellness Facilities, Entertainment, Pool, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bar, Kitchen, Wheelchair Accessible, Restaurant, Breakfast, Internet, Laundry with all other facilities. BedroomVillas.co.uk matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.
Is Sheraton Grand Chicago Riverwalk a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Sheraton Grand Chicago Riverwalk wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Sheraton Grand Chicago Riverwalk is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Sheraton Grand Chicago Riverwalk?
Based on the information reported by the owner or manager, the Sheraton Grand Chicago Riverwalk indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Sheraton Grand Chicago Riverwalk?
Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Grand Chicago Riverwalk are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
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