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Hotel Rocaval | Hotel in San Cristóbal de las Casas

| 8.8 (206 Reviews) |  1 Bathroom
San Cristobal de las Casas Hotel | Hotel Rocaval

Hotel in San Cristobal de las Casas, San Cristóbal de las Casas

Hotel in San Cristóbal de las Casas with a coffee shop and a restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Hotel Rocaval offers 95 accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

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Calzada Mexico No. 5 Barrio de Fatima, San Cristóbal de las Casas, 29264, Mexico

Amenities

Parking
TV
Balcony/Terrace
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Shower
  • Hair dryer
  • Toilet paper
  • Towels
  • Soap
Bedroom
  • Blackout drapes/curtains
  • Premium bedding
  • Bed sheets
  • Safe
  • Window screens
  • Iron/ironing board
  • Laptop-friendly workspace
  • Desk
  • Soundproofing
  • Connecting rooms available
  • Phone
Breakfast
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: MXN 160 for adults and MXN 120 for children
  • Coffee/tea in common area(s)
  • Free bottled water
  • Free tea bags/instant coffee
Parking
  • Roundtrip airport shuttle (surcharge) from 9:00 AM - 7:00 PM
  • Free uncovered self parking on site
  • Airport shuttle on request
Accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Grab bar in shower
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
Activities
  • Private picnics
  • Shopping mall
  • Fitness center
Entertainment
  • Cable channels
  • 42-inch flat-screen TV
General
  • Coworking space
  • Conference center (1270 square feet of space)
  • 24-hour business center
  • Meeting rooms - 3
  • Reception hall
  • Banquet hall
  • Front-desk safe
  • Vending machine
  • English
  • Spanish
  • Romance packages available
  • Smoke-free property
Guest Services
  • Snack bar/deli
  • Soundproofed rooms
  • Laundry facilities
  • Laundry facilities
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor entertainment area
  • Garden
  • Terrace
  • Picnic area
  • Balcony or patio

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 160 for adults and mxn 120 for children airport shuttle fee: mxn 1650 per vehicle (one-way, maximum occupancy 4) airport shuttle fee per child: mxn 300 (one-way), (from 1 to 11 years old) pet deposit: mxn 1500 per night pet fee: mxn 350 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) food and water bowls and an off-leash area are available pets allowed for an extra charge of mxn 350 per pet, per day, plus a deposit of mxn 1500 per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

SERGIO
Oct 31, 2025 06:38:35 AM
Review Score:   8
Summary: Very good facility but very outdated the hotel has a huge potential to be excellent no air conditioning no fan only heat with over 76 degrees!!!
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Room Arrangement

Room InfoFacilities
Junior Suite, 2 Double Beds
Room Size: m2
2 Double Beds
Junior Suite, 2 Double Beds

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Coffee/tea maker, Yard, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 2, Bed count maximum 2
Junior Room, 1 King Bed
Room Size: m2
1 King Bed
Junior Room, 1 King Bed

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Coffee/tea maker, Yard, Location - top floor, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Access via exterior corridors, Bed count minimum 1, Bed count maximum 1
Design Bungalow, Multiple Beds
Room Size: m2
2 King Bed and Twin Bed
Design Bungalow, Multiple Beds

General

Dining table, Fireplace, Number of bedrooms - 2, Coffee/tea maker, Pets not allowed, Number of living rooms 2, Number of bathrooms - 1, Free cribs/infant beds, Private bathroom, Location - ground floor, No rollaway/extra beds, Garden view, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Double Beds
Room Size: m2
2 Double Beds
Standard Double Room, 2 Double Beds

General

Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Garden view, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed
Room Size: m2
1 King Bed
Standard Room, 1 King Bed

General

Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Pets not allowed, Courtyard view, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Hotel Rocaval pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Rocaval have a swimming pool?

No, this Hotel Rocaval does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Rocaval?

Best-rates for the Hotel Rocaval starts from $62 per night with includes Parking, Restaurant, Guest Services, Child Friendly, Internet, Laundry, TV, Security/Safety, Entertainment, Breakfast, Wellness Facilities, Bar, Balcony/Terrace, Business Services, Sports/Activities, Bedding/Linens with all other facilities. BedroomVillas.co.uk matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hotel Rocaval a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Rocaval wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Rocaval has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Rocaval?

Based on the information reported by the owner or manager, the Hotel Rocaval indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Rocaval?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Rocaval are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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