Hoshino Resorts KAI Sengokuhara | House in Hakone

| 9.6 (64 Reviews) |   1 Bedroom  1 Bathroom
Hakone House | Hoshino Resorts KAI Sengokuhara

1 Bedroom House in Hakone

While you're here, you can enjoy all the comforts of home and more, including a spring water bathtub and a rainfall showerhead, as well as a refrigerator and free WiFi. Other amenities include down comforters, towels, slippers, and a phone.

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817-359 Sengokuhara, Hakone, 250-0631, Japan

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 6:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 2 years old or younger stays free, per registered adult, when using existing bedding.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Ben
Aug 2, 2025 11:25:00 AM
Review Score:   4
Summary: Sharing our experience in the hope others will find the information useful. We spent two nights here. Three key observations. SERVICE Bluntly the service was nowhere near good enough. Throughout the stay. A number of staff were clearly trying their best but it felt like we were being looked after by trainees. Three examples: on arrival we waited for 25 minutes in reception, with no one else waiting, no check outs or other check ins, with almost zero information or updates. The only contact with the sole member of staff was when she came over to us and said 'you have booked dinner for 7.30, it will be very busy, we advise you to re-book at 5.30pm'. We said no thanks, not least as it didn't suit us but also as we'd booked 7.30 many weeks before (as it turned out it was almost eerily quiet at 7.30 ... one wonders whether they were trying to get all guests seated in that single early sitting). She then returned 10 minutes later to ask if we were sure whether we wanted fresh towels every day (bear in mind we hadn't even checked in at this point). We asked to book a cab to the local (Odawara) station on departure. We were told it was 'very hard'. We were subsequently told it was taken care of, but then - over the following 6 hours, including twice at dinner that evening by two different hotel employees - we were asked, 'do you need a cab, today? tomorrow?'. These are the simple things, the small things that should be automatically removed from guests' list of worries. But they wer
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FAQ's

Is this Hoshino Resorts KAI Sengokuhara pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hoshino Resorts KAI Sengokuhara have a swimming pool?

No, this Hoshino Resorts KAI Sengokuhara does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hoshino Resorts KAI Sengokuhara?

Best-rates for the Hoshino Resorts KAI Sengokuhara starts from $833 per night with includes Guest Services, Breakfast, Wellness Facilities, Spa, Internet, Kitchen, Air Conditioner, Parking, Restaurant, Security/Safety, Bedding/Linens, Toiletries, Child Friendly, TV, Wheelchair Accessible, Accessibility with all other facilities. BedroomVillas.co.uk matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Hoshino Resorts KAI Sengokuhara a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this house 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the house has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hoshino Resorts KAI Sengokuhara wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hoshino Resorts KAI Sengokuhara is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hoshino Resorts KAI Sengokuhara?

Based on the information reported by the owner or manager, the Hoshino Resorts KAI Sengokuhara indicates 1 day stay policy at this house. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hoshino Resorts KAI Sengokuhara?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hoshino Resorts KAI Sengokuhara are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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