Four Points by Sheraton Surabaya, Pakuwon Indah | Hotel in Surabaya

| 9.2 (568 Reviews) |  7 Bathrooms  16 Guests
Surabaya Hotel | Four Points by Sheraton Surabaya, Pakuwon Indah

Hotel in Surabaya

Located in Surabaya, 6.7 miles from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a restaurant. This 4-star hotel offers a business center and a concierge service. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Guest rooms include a closet. A buffet, à la carte or Full English/Irish breakfast is served at the property. Sharp Bamboo Monument is 7 miles from Four Points by Sheraton Surabaya, Pakuwon Indah, while Submarine Monument is 7.1 miles away. Juanda International Airport is 13 miles from the property.

Four Points by Sheraton Surabaya, Pakuwon Indah is located in Surabaya.

This 276 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Breakfast, Pool, and several others. This is a 4 star rated property and has over 568 reviews with the average score of 9.2 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 276 Bedrooms Hotel if you want to learn more about this BedroomVillas.co.uk place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Surabaya, Pakuwon Indah”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Breakfast in the room
  • Kids' meals
  • Restaurant
  • Fruit
  • Kid-friendly buffet
  • Special diet meals (on request)
Parking
  • Private Parking
  • Free parking
  • Accessible parking
  • Parking
Accessibility
  • Wheelchair accessible
Activities
  • Nightclub/DJ
  • Golf course (within 2 miles)
  • Happy hour
  • Themed dinners
  • Live music/Performance
  • Tennis court
  • Fitness center
  • Fitness
General
  • Family rooms
  • Facilities for disabled guests
  • Safe
  • Elevator
  • Hypoallergenic room available
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas
  • Heating
Guest Services
  • Fax/Photocopying
  • Baggage storage
  • 24-hour front desk
  • Laundry
  • Suit press
  • Concierge
  • Packed lunches
  • Room service
  • Express check-in/out
  • Dry cleaning
  • Airport shuttle
  • Valet parking
  • Daily housekeeping
  • Meeting/Banquet facilities
  • Business center
  • Ironing service
  • Airport shuttle (additional charge)
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • BBQ facilities
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Key card access
  • CCTV outside property
  • Key access
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Fire extinguishers
  • Security alarm
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • First aid kits available
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool toys
  • Swimming pool
  • Kids' pool
  • Shallow end
  • Pool bar
  • Pool with view
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
9.1
Location:
9.55
Staff:
9.75
Facilities:
9.45
Comfort:
9.56
Cleanliness:
9.49
Shane
Sep 30, 2025 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The customer service was amazing. The breakfast buffet was incredible.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Guest room, 1 King
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Deluxe Guest room, 1 King

Bathroom

Body soap, Bidet, Private bathroom, Free toiletries, Shower, Walk-in shower, Hairdryer, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Suit press, Key access, Fire extinguisher, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Dryer, Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium Deluxe, Guest room, 1 King
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
Premium Deluxe, Guest room, 1 King

Bathroom

Body soap, Bidet, Private bathroom, Free toiletries, Shower, Walk-in shower, Hairdryer, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Suit press, Key access, Fire extinguisher, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Dryer, Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium Deluxe, Guest room, 2 Single Beds
Room Type: Double
Room Size: 31 m2
2 Twin bed(s) Bed
Premium Deluxe, Guest room, 2 Single Beds

Bathroom

Body soap, Bidet, Private bathroom, Free toiletries, Shower, Walk-in shower, Hairdryer, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Suit press, Key access, Fire extinguisher, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Dryer, Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Junior Suite, 1 King
Room Type: Suite
Room Size: 38 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Junior Suite, 1 King

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Suit press, Key access, Fire extinguisher, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens, Walk-in closet

View

City view, View

Kitchen

Dryer, Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Deluxe Guest Room with 2 Single Beds
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
Deluxe Guest Room with 2 Single Beds

Bathroom

Body soap, Bidet, Private bathroom, Free toiletries, Shower, Walk-in shower, Hairdryer, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Suit press, Key access, Fire extinguisher, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet, Linens

Kitchen

Dryer, Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium King Suite
Room Type: Suite
Room Size: 64 m2
1 Sofa bed Bed
1 King bed(s) Bed
Premium King Suite

Bathroom

Body soap, Bathtub or shower, Bidet, Private bathroom, Free toiletries, Shower, Bathrobe, Walk-in shower, Hairdryer, Bathtub, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Suit press, Key access, Fire extinguisher, Safe, Air conditioning, Carpeted, Interconnecting room(s) available, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Sofa, Desk, Sitting area

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens, Walk-in closet

View

City view, View

Kitchen

Dryer, Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Family King Room
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
Family King Room

Bathroom

Body soap, Bidet, Private bathroom, Free toiletries, Shower, Walk-in shower, Hairdryer, Toothbrush, Shower cap, Towels, Toilet, Shampoo, Slippers, Conditioner, Toilet paper

General

Trash cans, Key card access, Ironing facilities, Key access, Fire extinguisher, Safe, Carpeted, Air conditioning, Iron, Smoke Alarm

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Living Area

Desk

View

City view, View

Bedroom

Childrens' cribs, Alarm clock, Wardrobe or closet

Kitchen

Dryer, Electric kettle

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surabaya hotel?

Check-in time for Surabaya hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $79 per night with includes Transportation/Shuttle, Breakfast, Pool, Security/Safety, Entertainment, Internet, Wellness Facilities, Parking, Designated Smoking Area, View, Accessibility, Business Services, Bar, Guest Services, Fireplace/Heating, Restaurant, Barbecue/Outdoor Cooking, Child Friendly, Laundry, Sports/Activities, Air Conditioner, Wheelchair Accessible with all other facilities. BedroomVillas.co.uk matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surabaya hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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