Crowne Plaza London - Kingston by IHG | Hotel in Kingston upon Thames

| 7.9 (184 Reviews) |  10 Bathrooms  24 Guests
Surbiton Hotel | Crowne Plaza London - Kingston by IHG

Hotel in Surbiton, Kingston upon Thames

Overlooking the River Thames, Crowne Plaza London - Kingston offers modern air-conditioned rooms, 5.4 mi from Twickenham Stadium and 5.6 mi from Wimbledon. Surbiton train station is 1 mi from the property, and it offers direct routes to London Waterloo. Complimentary WiFi and free parking is available onsite. Each air-conditioned room has a choice of 5 different pillow types from the hotels pillow menu. Featured is tea/coffee making facilities, a desk, and a flat-screen TV with cable and satellite channels.Executive rooms have balconies and views of the Thames, while suites have separate living rooms. Children stay and eat free when sharing a room with adults. A breakfast buffet including hot food and continental ingredients is served every morning and comes included in some rates, or can be purchased separately. This Holiday Inn hotel has a fitness center, business services, and offers 24-hour room service. Three Sixty restaurant services a variety of worldwide modern cuisine and guests can end the day with a drink at the bar. Holiday Inn London-Kingston South hotel has a peaceful location, with easy access to Thorpe Park, Chessington World of Adventures, the M25, M3 and A3. London Heathrow Airport is a 35-minute drive away.

Crowne Plaza London - Kingston by IHG is located in Kingston upon Thames.

This 118 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Entertainment, Breakfast, and several others. This is a 4 star rated property and has over 184 reviews with the average score of 7.9 . Coming to Kingston upon Thames and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 118 Bedrooms Hotel if you want to learn more about this BedroomVillas.co.uk place in Kingston upon Thames. These details are authentic, as they are provided by our partner, booking.com.

This Crowne Plaza London - Kingston by IHG in Kingston upon Thames is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Crowne Plaza London - Kingston by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Portsmouth Road, Kingston upon Thames, KT6 5QQ, United Kingdom

Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Bar
  • Kids' meals
  • Coffee house on site
  • Restaurant
  • Snack bar
  • Special diet meals (on request)
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking
  • Parking garage
  • Parking on site
  • Private Parking
  • Electric vehicle charging station
Accessibility
  • Toilet with grab rails
  • Bathroom emergency cord
  • Raised toilet
  • Wheelchair accessible
  • Lowered sink
Activities
  • Themed dinners
  • Fitness
  • Fitness center
General
  • Soundproof rooms
  • Wifi in all areas
  • Facilities for disabled guests
  • Non-smoking rooms
  • Elevator
  • Smoke-free property
  • Air conditioning
  • Hypoallergenic room available
  • Designated smoking area
  • Family rooms
  • Safe
  • Heating
Guest Services
  • Dry cleaning
  • Packed lunches
  • Baggage storage
  • Daily housekeeping
  • Lockers
  • Business center
  • Concierge
  • Express check-in/out
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Fax/Photocopying
  • Car rental
  • Laundry
  • Room service
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Thermometers for guests provided by property
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Face masks for guests available
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
You may cancel free of charge until 7 days before arrival. you will be charged the cost of the first night if you cancel in the 7 days before arrival.
Infant Policy
Cots are available from age 0 to 2 without price in crib
Pet Policy
Pets are not allowed
Please note that the hotel reception area is currently being refurbished as part of the transition to a crowne plaza hotel.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.21
Location:
8.93
Staff:
9.29
Facilities:
8.21
Comfort:
8.93
Cleanliness:
8.33
Belu
Aug 14, 2025 07:00:00 AM
Review Score:   8
India
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Premium Twin Room with River View
Room Type: Twin
Room Size: 13 m2
2 Twin bed(s) Bed
Premium Twin Room with River View

Food & Drink

Bottle of water, Minibar

Bathroom

Guest bathroom, Free toiletries, Toilet paper, Bathrobe, Shampoo, Toilet, Bathtub or shower, Shower, Hairdryer, Private bathroom, Conditioner

General

Carpeted, Ironing facilities, Air conditioning, Soundproof, Safe, Heating, Iron

Media & Technology

Radio, Telephone, Satellite channels, TV, Flat-screen TV

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium King Room with River View
Room Type: Double
Room Size: 13 m2
1 King bed(s) Bed
Premium King Room with River View

Food & Drink

Bottle of water, Minibar

Bathroom

Guest bathroom, Free toiletries, Slippers, Toilet paper, Bathrobe, Shampoo, Toilet, Bathtub or shower, Shower, Hairdryer, Private bathroom, Conditioner

General

Carpeted, Ironing facilities, Air conditioning, Soundproof, Safe, Heating, Iron

Media & Technology

Radio, Telephone, Satellite channels, TV, Flat-screen TV

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium Room
Room Type: Double
Room Size: 13 m2
Premium Room

Food & Drink

Minibar

Bathroom

Guest bathroom, Free toiletries, Slippers, Toilet paper, Bathrobe, Shampoo, Toilet, Shower, Hairdryer, Private bathroom, Conditioner

General

Carpeted, Ironing facilities, Air conditioning, Soundproof, Safe, Heating, Iron

Media & Technology

Radio, Telephone, Satellite channels, TV, Flat-screen TV

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room
Room Type: Double
Room Size: 11 m2
Standard Room

Food & Drink

Tea/Coffee maker

Bathroom

Guest bathroom, Free toiletries, Toilet paper, Shampoo, Toilet, Bathtub or shower, Shower, Hairdryer, Private bathroom, Conditioner

General

Carpeted, Ironing facilities, Air conditioning, Soundproof, Safe, Heating, Iron

Media & Technology

Radio, Telephone, Satellite channels, TV, Flat-screen TV

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Premium Double Room with River View
Room Type: Double
Room Size: 13 m2
1 Full bed(s) Bed
Premium Double Room with River View

Food & Drink

Bottle of water, Minibar

Bathroom

Guest bathroom, Free toiletries, Slippers, Toilet paper, Bathrobe, Shampoo, Toilet, Bathtub or shower, Shower, Hairdryer, Private bathroom, Conditioner

General

Carpeted, Ironing facilities, Air conditioning, Soundproof, Safe, Heating, Iron

Media & Technology

Radio, Telephone, Satellite channels, TV, Flat-screen TV

Outdoors

Balcony

Living Area

Desk

View

River view, View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Cleanliness & disinfection

Hand sanitizer
Standard Double Room
Room Type: Double
Room Size: 11 m2
1 Full bed(s) Bed
Standard Double Room

Bathroom

Guest bathroom, Free toiletries, Toilet paper, Shampoo, Toilet, Bathtub or shower, Shower, Hairdryer, Private bathroom, Conditioner

General

Carpeted, Ironing facilities, Air conditioning, Soundproof, Interconnecting room(s) available, Safe, Heating, Iron

Media & Technology

TV, Flat-screen TV, Telephone

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Double Room - Disability Access
Room Type: Double
Room Size: 11 m2
1 Full bed(s) Bed
Standard Double Room - Disability Access

Food & Drink

Tea/Coffee maker

Bathroom

Guest bathroom, Free toiletries, Toilet paper, Shampoo, Toilet, Shower, Hairdryer, Private bathroom, Conditioner

General

Carpeted, Ironing facilities, Air conditioning, Soundproof, Interconnecting room(s) available, Safe, Heating, Iron

Media & Technology

Radio, Telephone, Satellite channels, TV, Flat-screen TV

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Standard Room with Two Single Beds
Room Type: Twin
Room Size: 10 m2
2 Twin bed(s) Bed
Standard Room with Two Single Beds

General

Carpeted, Ironing facilities, Air conditioning, Soundproof, Safe, Heating, Iron

Media & Technology

Radio, Telephone, Satellite channels, TV, Flat-screen TV

Bathroom

Guest bathroom, Free toiletries, Toilet paper, Shampoo, Toilet, Bathtub or shower, Hairdryer, Private bathroom, Conditioner

Living Area

Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
King Suite with Balcony
Room Type: Suite
Room Size: 16 m2
1 King bed(s) Bed
1 Sofa bed Bed
King Suite with Balcony

Food & Drink

Minibar

Bathroom

Guest bathroom, Free toiletries, Slippers, Toilet paper, Bathrobe, Shampoo, Toilet, Bathtub or shower, Shower, Hairdryer, Private bathroom, Conditioner

General

Carpeted, Ironing facilities, Air conditioning, Soundproof, Tile/Marble floor, Safe, Heating, Iron

Media & Technology

Radio, Telephone, Satellite channels, TV, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk

View

View

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Two-Bedroom Double Suite with Two Double Beds
Room Type: Suite
Room Size: 16 m2
1 Full bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Carpeted, Ironing facilities, Air conditioning, Soundproof, Tile/Marble floor, Safe, Heating, Iron

Media & Technology

Radio, Telephone, Satellite channels, TV, Flat-screen TV

Bathroom

Guest bathroom, Shared bathroom, Free toiletries, Slippers, Toilet paper, Bathrobe, Shampoo, Toilet, Bathtub or shower, Hairdryer, Private bathroom, Conditioner

Living Area

Sitting area, Sofa, Desk

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Surbiton hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surbiton hotel?

Check-in time for Surbiton hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surbiton hotel have a swimming pool?

No, this Surbiton hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surbiton hotel?

Best-rates for the Surbiton hotel starts from $53 per night with includes Wheelchair Accessible, EV Charge Station, Wellness Facilities, Fireplace/Heating, Guest Services, Laundry, Parking, TV, Entertainment, Breakfast, Designated Smoking Area, Security/Safety, Business Services, Restaurant, Bar, Child Friendly, Air Conditioner, Accessibility, Transportation/Shuttle, Toiletries, Internet, Kitchen with all other facilities. BedroomVillas.co.uk matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Surbiton hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surbiton hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surbiton hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surbiton hotel?

Based on the information reported by the owner or manager, the Surbiton hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surbiton hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surbiton hotel are as follows: You may cancel free of charge until 7 days before arrival. you will be charged the cost of the first night if you cancel in the 7 days before arrival. Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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