Ascott Waterplace Surabaya | Apartment in Surabaya

| 8.8 (160 Reviews) |   182 Bedrooms  9 Bathrooms  31 Guests
Surabaya Apartment | Ascott Waterplace Surabaya

182 Bedroom Apartment in Surabaya

Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets. This apartment also features a gym that guests can access for free. The fully furnished apartments are all air conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The private bathroom has a bathtub, hot/cold shower and hairdryer. Guests enjoy city view. The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk. The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service and daily housekeeping. Guests who drive enjoy free parking privileges. The apartment is a 5-minute drive from Pakuwon Golf, Ciputra Golf Club, National Hospital, University Negeri Surabaya (UNESA), a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.

Ascott Waterplace Surabaya is located in Surabaya.

This 182 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Oceanfront, Guest Services, and several others. This is a 5 star rated property and has over 160 reviews with the average score of 8.8 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 182 Bedrooms Apartment if you want to learn more about this BedroomVillas.co.uk place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Ascott Waterplace Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed โ€œAscott Waterplace Surabayaโ€. We solely rely on their shared details and are regarded as โ€œaccurateโ€. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

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Tower D1, Jalan Pakuwon Indah Lontar Timur Kav. 3-5, Surabaya, 60126, Indonesia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Restaurant
Parking
  • Parking on site
  • Free parking
  • Parking garage
  • Accessible parking
  • Parking
  • Private Parking
Activities
  • Fitness
  • Water park
  • Golf course (within 2 miles)
  • Fitness center
  • Kids' club
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
General
  • Air conditioning
  • Soundproof rooms
  • Wifi in all areas
  • Non-smoking rooms
  • Elevator
  • Designated smoking area
  • Family rooms
Guest Services
  • Meeting/Banquet facilities
  • Dry cleaning
  • Baggage storage
  • Shared lounge/TV area
  • Grocery deliveries
  • Daily housekeeping
  • Concierge
  • Airport shuttle
  • Shuttle service (additional charge)
  • 24-hour front desk
  • Laundry
  • Suit press
  • Ironing service
  • Airport shuttle (additional charge)
  • Car rental
  • Fax/Photocopying
  • Shuttle service
  • Room service
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Security alarm
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Waterslide
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please note that breakfast is free of charge for children aged 0โ€“6 years. a breakfast surcharge of 50% of the breakfast price per child applies for children aged 7โ€“11 years. children aged 12 years and above will be charged for breakfast as adults.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.37
Location:
9.26
Staff:
8.92
Facilities:
8.55
Comfort:
8.93
Cleanliness:
8.71
Rosanidah Idris
Feb 17, 2025 08:00:00 AM
Review Score:   9
Brunei Darussalam
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: There are convenience stores in the same building, with a 24/7 one just outside the lobby, making it easy for us to grab snacks and some grub to cook up for breakfast and supper. There are also several launderettes that can clean and press your clothesโ€”trust me, this is useful for a family of six! Just across Ascot is Pakuwon Trade Centre (literally a stoneโ€™s throw away), which connects to Pakuwon Mall. Not only is the place aesthetically pleasing and comfortable, but the service from the front desk is top-notch. We loved how we could get assistance via WhatsApp (we were contacted even before we arrived). We also enjoyed the privacy, as our unit was tucked in one corner, just like the others.
Negative: We couldnโ€™t rely on the WiFi connection because, on most days, we couldnโ€™t connect. Luckily for us, we had international SIMs, so our children could rely on our hotspots! It wasnโ€™t a major issue, but reliable WiFi would have been helpful, especially since all our kids (and us parents) use our devices a lot.
Summary: We definitely felt at home away from home.
See All Reviews

Room Arrangement

Room Info Facilities
One-Bedroom Deluxe Apartment
Room Type: Apartment
Room Size: 46 m2
1 King bed(s) Bed
One-Bedroom Deluxe Apartment

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathtub or shower, Free toiletries, Bathtub, Bathrobe, Toilet, Toilet paper, Toothbrush, Shower, Shower cap, Body soap, Hairdryer, Private bathroom, Shampoo, Slippers, Towels, Conditioner

General

Air conditioning, Soundproof, Trash cans, Carpeted, Key card access, Tile/Marble floor, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Ironing facilities, Iron, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, DVD player

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Electric kettle, Microwave, Dryer, Washing machine, Wine glasses, Dining table, Toaster, Kitchenware, Kitchen, Stovetop, Refrigerator

Living Area

Sofa, Dining area, Desk, Sitting area

View

Pool view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Executive Apartment
Room Type: Apartment
Room Size: 53 m2
1 King bed(s) Bed
One-Bedroom Executive Apartment

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathtub or shower, Free toiletries, Bathtub, Bathrobe, Toilet, Toilet paper, Toothbrush, Shower, Shower cap, Body soap, Hairdryer, Private bathroom, Shampoo, Slippers, Towels, Conditioner

General

Air conditioning, Soundproof, Trash cans, Carpeted, Key card access, Tile/Marble floor, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Ironing facilities, Iron, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, DVD player

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Electric kettle, Microwave, Dryer, Washing machine, Wine glasses, Dining table, Toaster, Kitchenware, Kitchen, Stovetop, Refrigerator

Living Area

Sofa, Dining area, Desk, Sitting area

View

Pool view, City view, Quiet street view, Landmark view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Deluxe Apartment
Room Type: Apartment
Room Size: 90 m2
1 King bed(s) Bed
1 Twin bed(s) Bed
Two-Bedroom Deluxe Apartment

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathtub or shower, Free toiletries, Bathtub, Bathrobe, Toilet, Toilet paper, Toothbrush, Shower, Additional bathroom, Body soap, Shower cap, Hairdryer, Private bathroom, Shampoo, Slippers, Towels, Conditioner

General

Air conditioning, Soundproof, Trash cans, Carpeted, Key card access, Tile/Marble floor, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Ironing facilities, Iron, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, DVD player

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Electric kettle, Microwave, Dryer, Washing machine, Wine glasses, Dining table, Toaster, Kitchenware, Kitchen, Stovetop, Refrigerator

Living Area

Sofa, Dining area, Desk, Sitting area

View

Landmark view, City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Two-Bedroom Executive Apartment
Room Type: Apartment
Room Size: 100 m2
1 Queen bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathtub or shower, Free toiletries, Bathtub, Bathrobe, Toilet, Toilet paper, Toothbrush, Shower, Additional bathroom, Body soap, Shower cap, Hairdryer, Private bathroom, Shampoo, Slippers, Towels, Conditioner

General

Air conditioning, Soundproof, Trash cans, Carpeted, Key card access, Tile/Marble floor, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Ironing facilities, Iron, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, DVD player

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Electric kettle, Microwave, Dryer, Washing machine, Wine glasses, Dining table, Toaster, Kitchenware, Kitchen, Stovetop, Refrigerator

Living Area

Sofa, Dining area, Desk, Sitting area

View

Landmark view, City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
Three-Bedroom Executive Apartment
Room Type: Apartment
Room Size: 113 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed
1 King bed(s) Bed
Three-Bedroom Executive Apartment

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathtub or shower, Free toiletries, Bathtub, Bathrobe, Toilet, Toilet paper, Toothbrush, Shower, Shower cap, Body soap, Hairdryer, Private bathroom, Shampoo, Slippers, Towels, Conditioner

General

Air conditioning, Soundproof, Trash cans, Carpeted, Key card access, Tile/Marble floor, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Ironing facilities, Iron, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, DVD player

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Electric kettle, Microwave, Dryer, Washing machine, Oven, Dining table, Toaster, Wine glasses, Kitchenware, Kitchen, Stovetop, Refrigerator

Living Area

Sofa, Dining area, Desk, Sitting area

View

Pool view, City view, Quiet street view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation
One-Bedroom Penthouse
Room Type: Apartment
Room Size: 112 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Bathtub or shower, Free toiletries, Bathtub, Bathrobe, Toilet, Toilet paper, Toothbrush, Shower, Shower cap, Body soap, Conditioner, Hairdryer, Private bathroom, Shampoo, Slippers, Towels, Guest bathroom

General

Air conditioning, Soundproof, Trash cans, Carpeted, Key card access, Tile/Marble floor, Fire extinguisher, Hardwood or parquet floors, Smoke Alarm, Ironing facilities, Iron, Safe

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels, Satellite channels, DVD player

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Kitchenette, Electric kettle, Microwave, Dryer, Washing machine, Wine glasses, Dining table, Toaster, Kitchenware, Kitchen, Stovetop, Refrigerator

Living Area

Sofa, Dining area, Desk, Sitting area

View

Pool view, City view, Quiet street view, Landmark view, View

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack

Pool and Spa

Pool towels

Exclusive services

Concierge services, Free gym access

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Ascott Waterplace Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ascott Waterplace Surabaya?

Check-in time for Ascott Waterplace Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ascott Waterplace Surabaya have a swimming pool?

Yes, this Ascott Waterplace Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ascott Waterplace Surabaya?

Best-rates for the Ascott Waterplace Surabaya starts from $101 per night with includes Laundry, Transportation/Shuttle, Breakfast, Designated Smoking Area, Ocean View, Security/Safety, Business Services, Sports/Activities, Restaurant, Air Conditioner, Pool, Child Friendly, Oceanfront, Guest Services, Entertainment, Internet, View, Balcony/Terrace, Accessibility, Wellness Facilities, Parking, TV with all other facilities. BedroomVillas.co.uk matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Ascott Waterplace Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ascott Waterplace Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ascott Waterplace Surabaya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ascott Waterplace Surabaya?

Based on the information reported by the owner or manager, the Ascott Waterplace Surabaya indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ascott Waterplace Surabaya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Ascott Waterplace Surabaya are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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